Refund

Refunding a Captured Transaction

If a purchase has been captured, and the merchant would like to refund the customer for part of or all of their purchase, the Refund API should be used. This will initiate a process in which transferred funds are pulled back from the merchant and the customer's payment plan total and installment amounts are adjusted accordingly.

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Tip: Refund can also be performed from the PayBright portal optionally. Please confirm with the PayBright Solutions team first before initiating the refund from portal.

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Refer to the API Reference guide for a description of the contents in the API and to identify the mandatory fields.

To refund a transaction, you will need to create the signature using the API Key and API Token shared with you by the PayBright team.

curl --location --request POST 'https://sandbox.paybright.com/checkout/api2.aspx' \
--header 'Content-Type: application/json' \
--header 'Cookie: OriginalURL=https://sandbox.paybright.com/CheckOut/ApplicationForm.aspx; VisitCount=19; ASP.NET_SessionId=qhnqjnw2uv1g1bpa2bd34xql' \
--data-raw '{
    "x_account_id" : "Z9s7Yt0Txsqbbx",
    "x_test" : "true",
    "x_url_callback" : "https://mystore.io/ping/1",
    "x_transaction_type" : "refund",
    "x_currency" : "CAD",
    "x_amount" : "2009.00",
    "x_reference" : "000000055",
    "x_gateway_reference" : "51325",
    "x_signature" : "faa55f7824b009f9c77fe1892f3d94310134111c8b1d06edd30d0b781f32aa40"
} 
'

PayBright will send a response of Refund API call as a POST request to x_url_callback and a second response to the initial request. The x_result field in the response will return the status of Refund call which can be either 'completed' or 'failed'.

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Tip: The call-back URL shall be able to process the POST request and return a 200 OK in the response. Failure to do so will result in synchronization issues between PayBright and your store.

You should receive a response that looks like this:

x_account_id=Z9s7Yt0Txsqbbx&x_amount=2009.00&x_currency=CAD&x_gateway_reference=51325&x_message=success&x_reference=000000055&x_result=Completed&x_test=true&x_transaction_type=refund&x_timestamp=2020-08-31T15:48:08Z&x_signature=ebea0631af38335f8b939f171989e6a47c53c79ba5c65c8a473bb7607a230508

Please check the API Reference for more Refund API details.